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we help businesses turn AI into scaled & sustained outcomes.
if you’re exploring what’s possible or need a clearer path to scale,
reach out - we’ll help you move with purpose.
faq's
some common questions about AI enablement and our services at lumo.
01
Where can AI help me?
AI isn’t just for your IT team. From marketing to supply chain, AI can help automate tasks, enhance decision-making, and unlock new value. We help you identify the most impactful areas based on your business goals.
02
I’ve invested in tools, but I’m not seeing returns — why?
This is one of the most common issues we see. AI tools alone don’t deliver value — you need the right data, workflows, team capability, and adoption structures. We help you fix the gaps between intent and impact
03
What are the real benefits of AI?
When applied well, AI can boost productivity, reduce cost, enhance customer experience, and create new revenue opportunities. But it has to be tied to measurable business outcomes — not hype.
04
Why are so many AI initiatives failing to deliver value?
Most fail because they’re isolated, poorly integrated, or not aligned to real problems. We take a holistic approach — aligning tech, process, and people to make AI stick and scale.
05
Where should we start with AI?
Start with clarity. What problems are you trying to solve? What outcomes matter most? We help you assess readiness, prioritise opportunities, and build a roadmap aligned to your business.
06
What’s the difference between automation and AI?
Automation follows rules; AI learns from data. The real power comes when you combine them — using automation for speed and AI for smarter decisions. We design solutions that do both.
07
How do we prepare our teams for AI?
Through education, enablement, and design. From leadership literacy to role redesign and training, we help your teams understand, adopt and govern AI with confidence
08
What are AI pilots — and why do they often stall?
Pilots are small-scale tests to explore AI use cases. But many stay stuck because the organisation isn’t ready to scale. We help you move from pilot to production — sustainably.
09
Is AI worth it?
Only if it’s embedded with purpose. When done right, it can unlock meaningful value. We focus on outcomes, not just tech — so you see real results, not just activity.
10
How long does AI transformation take?
It depends on your ambition and readiness — but we work fast. Whether it’s focused enablement or full-scale transformation, we bring modular, outcome-led programs that accelerate progress.